Before going into further discussions, lets define office administration- it is the system of identifying, sorting, arranging, organizing and controlling office exercises with the aim to accomplish business goals.
Peter Howe Michigan says that effectiveness of an enterprise depends upon the accomplishment of its office administration, here’s how:
Innovation: Innovation is necessary for finding unique and better strategy so as to carry out the existing work. It is important for designing and overseeing advancements administration needs, so as to assume a critical part. Development can be brought about by taking into account proposals from clients, collecting data from sales representatives and also by keeping a close watch on the competitors’ strategies.
Retaining employees: Holding onto capable staff by giving them a beneficial and agreeable workplace is the mark of an effective administration. For this, directors and administrators must instill a sense of loyalty among the staff.
Providing Leadership: Affecting and directing office staff is an authority given to the administration. This authority allows administrators to impact the subordinates so as to motivate them to work enthusiastically to achieve the business objectives.
Managing Changes: Office administration also has the job of managing and guiding changes so that it is presented at the most opportune times and in a way which is beneficial for the company. This is because the business scenario is always changing and whatever innovation or strategies will be adopted will have to be changed when needed. Individual people oppose change since it is a shift from the normal way of doing things. To rectify this, the office administration has go make sure that people understand the reason behind the changes. But overall, administration has to take care of everyone and for that it has to limit the protection of individuals.
Maintain Public Relations: Providing quality management, addressing customer grievances and upholding office administration is important to stay with best customer support. This along with extending generosity to the customers is something the office administration has input in.
Social Benefits: It is the administration’s duty to be beneficial to various segments of society as well, since it regularly interacts with insurance agencies, banks, government offices and of course the population as a whole. So the whole society gets benefitted.
Achieving targets: Objectives or targets are the quantitative terms on which the performance of a business is judged and administration influences employees to coordinate their efforts for the accomplishment of these objectives.
Optimum Use of Resources: Administration guides the business on the proper utilization of assets. Rare assets are used carefully. Managers and supervisors coordinate the reconciliation of various assets.
Minimizing costs: A productive administration will try to decrease and control office expenses. Cost reduction can be achieved through automation as well as through better delegation, association, and control.
Peter Howe Michigan concludes saying that, thus, administration helps in maintaining office efficiency and ensures that there is a smooth flow of work in the organization. Without the grounding solid presence of office administration, an organization would have a hard time finding its footing in an unstable business world.